{"id":14886,"date":"2022-03-02T12:55:12","date_gmt":"2022-03-02T11:55:12","guid":{"rendered":"https:\/\/parlem.wilfrido.es\/?p=14886"},"modified":"2022-03-03T13:25:45","modified_gmt":"2022-03-03T12:25:45","slug":"laia-mwc22-puignero-projecte-aina","status":"publish","type":"post","link":"https:\/\/parlem.wilfrido.es\/es\/laia-mwc22-puignero-projecte-aina\/","title":{"rendered":"Promovemos la inteligencia artificial en catal\u00e1n en el MWC y apostamos por el proyecto AINA"},"content":{"rendered":"

Hoy hemos defendido la importancia del catal\u00e1n en el \u00e1mbito de la inteligencia artificial (IA) en el Mobile World Congress (MWC 2022)<\/a><\/strong>, donde hemos dado a conocer los exitosos resultados de LAIA, nuestro propio asistente virtual conversacional (chatBot IA) con capacidad de atender a los clientes de la compa\u00f1\u00eda en lengua catalana. Durante la presentaci\u00f3n, que ha contado con la presencia de Jordi Puigner\u00f3<\/strong>, vicepresidente del Gobierno de la Generalidad de Catalu\u00f1a y consejero de Pol\u00edticas Digitales y Administraci\u00f3n P\u00fablica, y de Ernest P\u00e9rez-Mas, CEO de la compa\u00f1\u00eda, se ha constatado la necesidad impulsar iniciativas tecnol\u00f3gicas p\u00fablicas y privadas que garanticen la supervivencia y la competitividad del catal\u00e1n en el mundo digital.<\/p>\n

En este sentido, ya hemos anunciado que ofreceremos recursos digitales y ling\u00fc\u00edsticos de LAIA por el proyecto AINA<\/strong><\/a>, que impulsa al Departamento de Pol\u00edticas Digitales con la colaboraci\u00f3n del Barcelona Supercomputing Center.<\/p>\n

\u00bfQu\u00e9 es LAIA?<\/h2>\n

LAIA es un proyecto concebido y liderado por Parlem Telecom, desarrollado conjuntamente con 1millionBOT<\/strong><\/a>, una empresa referente en el \u00e1mbito de la IA y en la creaci\u00f3n de asistentes virtuales conversacionales. Durante el 2021, el chatBot, que tiene personalidad propia y est\u00e1 programado para ir incorporando progresivamente cada vez m\u00e1s vocabulario en catal\u00e1n<\/strong> a partir de las conversaciones con los usuarios de la compa\u00f1\u00eda, atendi\u00f3 a m\u00e1s de 44.000 personas y resolvi\u00f3 el 17% de las gestiones totales de clientes de Parlem Telecom.<\/p>\n

En concreto, LAIA intercambi\u00f3 117.872 mensajes con los usuarios en 2021 y estuvo disponible las 24 horas al d\u00eda los 365 d\u00edas del a\u00f1o. Adem\u00e1s, el chatBot fue capaz de contestar satisfactoriamente a un 97,15% de las preguntas que le plantearon los usuarios<\/strong> y, en los casos en que no supo resolver la duda, transfiri\u00f3 autom\u00e1ticamente la gesti\u00f3n a un trabajador de nuestro Servicio. de atenci\u00f3n al cliente para garantizar una atenci\u00f3n id\u00f3nea al cliente.<\/p>\n

\"Jordi<\/p>\n

Somos la primera compa\u00f1\u00eda del sector que cuenta con un chatBot IA en catal\u00e1n<\/strong> para ofrecer una atenci\u00f3n al cliente personalizada y de proximidad, que garantiza los derechos ling\u00fc\u00edsticos de los ciudadanos de habla catalana. El desarrollo de LAIA (su nombre significa “la bien hablada” y es un juego de letras que hace referencia a la inteligencia artificial: La IA\u00a0 ->\u00a0 LaIA) supone, adem\u00e1s, una apuesta por la innovaci\u00f3n tecnol\u00f3gica en catal\u00e1n en un entorno en el que la lengua dominante es el ingl\u00e9s.<\/p>\n

De hecho, uno de los principales objetivos del proyecto AINA, en el que colaboraremos, es que la ciudadan\u00eda pueda participar en catal\u00e1n en el mundo digital al mismo nivel que los hablantes de una lengua global. As\u00ed, esta iniciativa liderada por la Generalitat de Catalu\u00f1a quiere generar los recursos digitales y ling\u00fc\u00edsticos necesarios para facilitar el desarrollo de aplicaciones basadas en la IA y las tecnolog\u00edas de la lengua, como los asistentes de voz, los traductores autom\u00e1ticos o los agentes conversacionales en catal\u00e1n. El nacimiento de LAIA es, por tanto, un paso adelante en el objetivo de garantizar la supervivencia digital del catal\u00e1n.<\/p>\n

Parlem en el MWC22<\/strong><\/h2>\n

Te compartimos un corte de voz de Sergi Galofr\u00e9, nuestro Director Comercial, en RAC1, durante el segundo d\u00eda del MWC22:<\/p>\n

Sergi Galofr\u00e9 a RAC1<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Hoy hemos defendido la importancia del catal\u00e1n en el \u00e1mbito de la inteligencia artificial (IA) en el Mobile World Congress (MWC 2022), donde hemos dado a conocer los exitosos resultados de LAIA, nuestro propio asistente virtual conversacional (chatBot IA) con capacidad de atender a los clientes de la compa\u00f1\u00eda en lengua catalana. Durante la presentaci\u00f3n, […]<\/p>\n","protected":false},"author":14,"featured_media":14865,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[144,145],"tags":[],"tipo-de-pagina":[],"class_list":["post-14886","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novedades-parlem","category-tecnologia-innovacion"],"yoast_head":"\nPromovemos la inteligencia artificial en catal\u00e1n en el MWC y apostamos por el proyecto AINA - Parlem<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parlem.wilfrido.es\/es\/laia-mwc22-puignero-projecte-aina\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Promovemos la inteligencia artificial en catal\u00e1n en el MWC y apostamos por el proyecto AINA\" \/>\n<meta property=\"og:description\" content=\"Hoy hemos defendido la importancia del catal\u00e1n en el \u00e1mbito de la inteligencia artificial (IA) en el Mobile World Congress (MWC 2022), donde hemos dado a conocer los exitosos resultados de LAIA, nuestro propio asistente virtual conversacional (chatBot IA) con capacidad de atender a los clientes de la compa\u00f1\u00eda en lengua catalana. 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